PELAKSANAAN KOMUNIKASI SBAR ANTAR PERAWAT DI RUANG RAWAT INAP RSUD SITI FATIMAH PROVINSI SUMATERA SELATAN

Abstract

ABSTRAK
Penelitian ini bertujuan untuk mengeksplorasi pelaksanaan perawat terhadap
penerapan komunikasi metode SBAR dalam handover di RSUD Siti Fatimah Provinsi
Sumatera Selatan. Penelitian ini menggunakan desain penelitian kualitatif dengan
pendekatan fenomenologi. Teknik pengambilan sampel adalah purposive sampling.
Metode pengumpulan data adalah wawancara dan observasi. Analisa data dengan
metode deskritip. Hasil penelitian ini memunculkan 5 tema yaitu pemahaman perawat
perawat tahu komunikasi SBAR, kapan saja komunikasi SBAR diterapkan, apakah sudah
diterapkan, berapa lama waktu yang diperlukan untuk operan, apa manfaat komunikasi
SBAR dan adakah kendalah dalam melaksanakan komunikasi SBAR. Hasil Penelitian
menunjukkan bahwa penerapan komunikasi SBAR dalam handover di RSUD Siti Fatimah
Provins Sumatera Selatan telah menerapkan komunikasi metode SBAR dilihat dari
terlaksananya 3 tahapan handover dan adanya form khusus SBAR dalam handover.
Namun masih ditemukan kurangnya pengadaan sosialisasi dan pelatihan SBAR dalam
handover bebrapa perawa yang datang telambat saat handover. Rekomendasi dari
penelitian ini, diharapkan kepada rumah sakit untuk memberikan sosialisasi
peningkatan kualitas komunikasi metode SBAR dalam handover demi tercapainya
keselamatan pasien serta memberikan surat peringatan atau sanksi kepada perawat yag
datang terlambat mapun yang tidak mengikut handover.
Kata kunci : Komunikasi, SBAR, Timbang terima

ABSTRACT
This study aims to explore the nurse's implementation of the SBAR method of
communication in handover at Siti Fatimah Hospital, South Sumatra Province. This study
uses a qualitative research design with a phenomenological approach. The sampling
technique is purposive sampling. Data collection methods are interviews and observation.
Data analysis with descriptive method. The results of this study raise 5 themes, namely
understanding nurses know SBAR communication, whenever SBAR communication is
applied, has it been implemented, how long it takes to operate, what are the benefits of
SBAR communication and are there any obstacles in implementing SBAR communication.
The results showed that the application of SBAR communication in handovers at Siti
Fatimah Hospital, South Sumatra Province had implemented SBAR communication
methods seen from the implementation of 3 stages of handover and the existence of a
special form of SBAR in handovers. However, it was still found that there was a lack of
socialization and training for SBAR in the handover of some nurses who arrived late during
the handover. Recommendations from this study, it is hoped that hospitals will provide
socialization of improving the quality of communication with the SBAR method in
handovers in order to achieve patient safety and provide warning letters or sanctions to
nurses who arrive late or who do not follow the handover.
Keywords: Communication, SBAR, Weighing in